Refund Policy

1. General Refund Policy

We strive to provide the best experience for our clients. If you are not satisfied with our services, you may request a refund as per the terms below.

2. Course Refunds

• Within 7 days of enrollment: Full refund if you have not completed more than 25% of the course content.
• After 7 days: No refund unless the course content is materially different from what was advertised.
• Free courses: No refund applicable.

3. Webinar Refunds

• Upcoming webinars: Full refund if requested at least 24 hours before the scheduled time.
• After the webinar: No refund for attended webinars.
• Recorded webinars: No refund once access has been granted.
• Free webinars: No refund applicable.

4. Research Service Refunds

• Monthly subscriptions: Pro-rated refund for the unused period of the current billing cycle.
• Annual subscriptions: Pro-rated refund for the unused months, calculated from the date of the refund request.

5. How to Request a Refund

To request a refund, please send an email to contact@kunalbothra.co.in with:

• Your name and registered email address
• Order number or transaction ID
• Reason for the refund request

6. Refund Processing

• Refund requests will be acknowledged within 3 business days.
• Approved refunds will be processed within 7-10 business days.
• Refunds will be credited to the original payment method.
• Processing time depends on your bank or payment provider.

7. Non-Refundable Items

• Free courses and webinars
• Courses where more than 25% content has been consumed
• Webinars that have been attended or where access has been granted for recordings
• Services where research recommendations have been provided